Help & Support Center

Our AI chat provides instant legal information in plain English. Features include: Ask Argos AI assistant for legal questions, multi-language support (25+ languages), smart follow-up suggestions, jurisdiction-aware responses, and automatic detection when attorney consultation is needed. Access via the chat page or click 'New Chat' in the sidebar.

Choose from three AI service tiers tailored to your needs: Essential (1x tokens) - Fast responses for basic legal questions and document assistance. Perfect for quick queries and straightforward legal information. Advanced (2x tokens) - Enhanced analysis with deeper legal reasoning and comprehensive document review. Ideal for complex contracts and detailed legal matters. Expert (4x tokens) - Premium-level legal analysis with extensive research and strategic insights. Best for high-stakes matters requiring thorough examination.

Upload legal documents for AI-powered analysis in multiple formats: PDF, Word (DOCX), PowerPoint (PPTX), and text files. The system extracts key terms, clauses, and legal implications, identifies potential risks and compliance issues, generates summaries and recommendations, and compares documents to track changes. Maximum document size is 60,000 tokens (roughly 30-40 pages).

Access real-time legal information with advanced search integration. Search current laws, regulations, and legal precedents. Access up-to-date case law and statutory changes. Research jurisdiction-specific requirements. Find relevant legal articles and commentary. Three research tiers available: Essential, Advanced, and Expert levels for increasing depth of research.

Use voice input for hands-free operation with real-time voice-to-text transcription. The system supports legal terminology and citations with automatic punctuation and formatting. Multiple languages are supported, making it perfect for multitasking or when typing is inconvenient.

Listen to AI responses with natural voice synthesis. Features include high-quality voice output, adjustable playback speed, perfect for reviewing long documents, accessibility support for visually impaired users, and the ability to continue working while listening to responses.

Get legal information tailored to your location with coverage of 150+ jurisdictions worldwide. The system handles federal, state, and local law distinctions, international law and treaty considerations, multi-jurisdiction comparison and analysis, and automatic detection of applicable laws based on your case details.

Access 250+ legal document templates including contracts, NDAs, employment agreements, and more. Each template uses our Smart Variables system with {{Variable||Description}} format for easy customization. Templates are jurisdiction-specific and professionally reviewed.

Create any custom legal document using our AI research system. The AI analyzes your requirements, researches relevant legal information, generates a comprehensive outline, and creates a professionally formatted document. This feature uses Claude Sonnet 4 for maximum quality (processing time: up to 30 seconds).

LawEasy.ai offers flexible pricing: Free includes one AI answer to taste the product, Pay-As-You-Go wallet credits for flexible usage with bonus tiers (25% on $100+, 30% on $250+), and Professional plan ($199/month) for $500/month of included AI usage with 50% off any wallet overages. You only pay for what you use with simple, transparent pricing.

We offer three AI service levels: Essential (1x tokens) - Fast and efficient for basic tasks and straightforward legal questions. Advanced (2x tokens) - Enhanced processing for complex queries and detailed analysis. Expert (4x tokens) - Premium quality with comprehensive research and strategic insights. The system helps you select the appropriate tier based on your task complexity and needs.

Add funds to your wallet as needed for flexible usage. Larger deposits receive bonus value to maximize your investment. All funds are applied to your wallet for AI services and document generation. No monthly commitment required.

Documents have four pricing tiers based on complexity: Essential - Basic documents, Complete - Standard agreements, Maximum - Complex contracts, Professional - Comprehensive legal documents. Pricing varies by region and currency.

Buy credits when you need them with no subscription required. Top up from $10 to $1,000. Bonus credits unlock at $100+ (25% extra) and $250+ (30% extra). Credits are valid for 24 months. Access all document templates, legal AI chat, and document analysis features. Perfect for individuals and small businesses with occasional legal document needs.

Includes: $500/month of included AI usage with 50% off wallet overages, priority access to all features, Advanced and Expert AI tiers, unlimited document storage, priority customer support, attorney matching assistance. Ideal for businesses and professionals with regular legal document requirements.

No monthly commitment. Add funds to your wallet as needed with bonus value on larger deposits. Access all features with simple pay-per-use pricing. Perfect for occasional users who want flexibility without subscription commitments.

Smart Variables use the format {{VARIABLE_NAME||description}} in templates. The AI assistant helps you fill these intelligently based on context. Variable types are auto-detected: jurisdiction fields show 150+ worldwide options, email/phone fields have automatic validation, dates show calendar pickers, and currency fields format appropriately.

Our system covers 150+ jurisdictions worldwide organized by region. The AI automatically detects the appropriate jurisdiction based on your input and can handle multi-jurisdictional documents. Jurisdiction-specific legal requirements are automatically incorporated.

All documents auto-save as drafts during creation. You can resume incomplete documents anytime. Version history tracks all changes. Unpaid drafts show watermarked previews. Full access requires payment completion.

We use bank-level encryption for all data transmission and storage. Documents are stored in Google Cloud Storage with enterprise security. All AI interactions are encrypted and private. We never share your data without explicit consent.

Your account is protected with email-based verification. When you log in from a new device or location, we'll send a 6-digit code to your email. Codes expire after 10 minutes for security. You can trust a device for 30 days to skip verification on future logins.

We protect your account from unauthorized access with multiple security layers: After 5 failed login attempts, your IP is temporarily blocked for 15 minutes. You'll receive email alerts when logging in from a new location. Active sessions can be viewed and revoked from Settings > Sessions.

View all your active sessions in Settings > Sessions tab. You can see device information, IP address, and last activity time for each session. Revoke any session you don't recognize to protect your account.

LawEasy.ai is fully GDPR compliant. You can request data deletion anytime. We maintain audit logs for transparency. Regional data residency options are available for enterprise customers.

While we maintain strict confidentiality, communications with LawEasy.ai do not create attorney-client privilege. For privileged communications, we recommend consulting with a licensed attorney through our attorney matching service.

We support multiple currencies including USD ($), EUR (€), GBP (£), INR (₹), CHF (CHF), CAD (C$), and AUD (A$). Pricing automatically adjusts based on your region. Regional pricing multipliers ensure fair local pricing.

LawEasy.ai supports 25+ languages including English, Spanish, French, German, Hindi, Chinese, Japanese, and more. The AI automatically detects and responds in your preferred language. Legal documents can be generated in multiple languages.

Our AI is trained on multiple legal systems including Common Law (US, UK, India, Australia), Civil Law (EU, Switzerland), and hybrid systems. Documents are tailored to your specific jurisdiction's requirements.

Our AI automatically detects situations requiring attorney consultation including: court representation, complex litigation, criminal matters, family law disputes, immigration cases, and situations involving significant financial or legal risk.

Describe your legal matter, location, and budget. We'll match you with qualified attorneys in our network. You choose who to contact. Attorney profiles include practice areas, credentials, and client reviews.

Free resource guidance for critical situations including domestic violence, emergency custody, elder abuse, crime victims, and other crisis situations. Our AI automatically detects these situations and provides unlimited free assistance.

Ensure your document is under 10MB and in a supported format (PDF, DOCX, TXT). For larger documents, try splitting them or converting to PDF. Check your internet connection and try again.

Ensure you have an active subscription or wallet balance for AI interactions. Verify your internet connection is stable. Try refreshing the page or starting a new chat session. If issues persist, contact support.

We accept all major credit cards via Stripe. Ensure your billing address matches your card. For subscription issues, check your payment method in settings. Contact support for refund requests or billing disputes.

Check 'My Documents' in your account. Ensure you're logged in with the correct email. Purchased documents are permanently accessible. For missing documents, contact support with your transaction ID.